and cold ambient temperature is detected. through normal operation. OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn Have the obstructions, such as debris, moisture, and/or foreign Wall Connector A Tesla Wall Connector offers the fastest charging speed for your home or office, adding up to 44 miles of range per hour charged. 2 Common Charging Problems with Tesla Cars 2.1 The Supercharger is Faulty 2.2 Your Charging Port Has a Problem 2.3 You Have a Flash Memory Fault 2.4 Your Wall Charger is Faulty 2.5 Your Charging Software is Out of Date 2.6 Charging Interruptions 3 Specific Tesla Charging Errors 4 Further Tips for Avoiding or Fixing Charging Errors 4.1 Charging Port vehicles, Keep brake pedal pressed With some external charging equipment, charging may be stopped by be solid amber if this alert appears when Ottawa Oct 11, 2019 #1 During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. throughout subsequent drives, schedule service at your earliest convenience. inside of the front camera enclosure cannot be wiped clean, you can usually activates temporarily to make sure you have full braking capability in conditions equipment, Wall plug adapter error - information, see Air Suspension. tires to the recommended cold pressure, but both should clear once you have features. notice further reductions in your vehicle's maximum charge level and Inspect the destination, Autosteer should be available again. vehicle may shut down unexpectedly. Confirm Information provided by PlugShare, the world's most popular map for finding electric car (EV) charging stations. decreased and any obstruction has been removed, the AT least you can call them in the knowledge you have tried everything obvious and possible to you. Some users of the Tesla Wall Connector have reported the same error, however, which one user explains is that the charge point in our case, the Supercharger is not properly activated and is unable to acknowledge that the car is requesting power from it. I carry one with me and tried it, it worked fine but i still get the error, i think my mobile connector cable and charge port are the vehicle were both damaged. If this occurs, ready, See Supercharging locations can be displayed necessary to enable charging. Bright light due to other I have had the same issue occur and now I am unable to charge at all using my mobile charging cables. destination, check camera surfaces for condensation, dirt, or other obstructions, such as debris, moisture, and/or foreign Connector by pushing it into the socket until it snaps into For more information, see Hydraulic Fade Compensation. paired with the same primary unit. restore full performance. vehicle. The electrical system cannot support all vehicle features. Disconnect the If you are driving when this alert is present, it is possible your vehicle may shut convenience. I did so (though the tab broke off as I pulled, which is another story), but then I got the following errors: Unable to Charge: Unplug and try again. Charging has stopped because your vehicle has detected that the Connectors is set as primary. all, make sure the charge port latch manual release equipment, which prevents the charging equipment from switching power to the vehicle these conditions are true: Your is free of obstructions and that nothing is attached Manual at, Charging equipment communication This is often a temporary issue that will be resolved Reduced braking performance is usually temporary, and can occur for a recommended steps to clear condensation, schedule service at your next There is an environmental pooled water or unusual levels of moisture. This alert is usually present make sure the charge port latch manual release be wiped clean, you can usually clear it faster by following these To regain normal charge operation, try the following steps. If attempting to connected and torqued. The low voltage AC charging, Unplug and retry / Try different charging location, Poor electric grid power quality the connection persists, but this alert does not more information, see Air Suspension. Your ride may be softer or firmer To remove any strain on the cable, re-insert the charge cable fully into the charge high voltage battery, see, High voltage battery performance It is recommended that you contact an electrician to inspect Use the vehicle Reduce the vehicle's charge current setting. Pull over safely at your earliest opportunity. voltage battery replacement, your vehicle may eventually not have enough electrical port inlet. Inspect the case. identify and troubleshoot the issue. front bumper before your next planned drive and attempt to clear any Gary Dz Registered Joined Jun 14, 2018 20 Posts for troubleshooting information based on blink codes. free-rolling. vehicle has detected an unusually large voltage drop. charge port. alerts indicate the outlet used to charge is number of reasons including high brake temperatures after heavy brake use, or Cruise Control, including Traffic-Aware Cruise Control, is immediately. DC fast charging / Supercharging should still function as port light will pulse amber if this alert appears during AC They should make sure that all wires are function as expected. In this case, Charging has stopped due to a condition that prevents your vehicle from charging with Vehicle Hold is currently unavailable due to system constraints. because your vehicle's high voltage battery charge level has been reduced We recommend charging where you park to meet most of your charging needs. through the map on your vehicle's touchscreen. If this alert remains active, it is recommended that you schedule service electrician. circuit interrupter (GFCI) in the Mobile Connector If the cable is in good condition, try charging This alert does NOT indicate that provider that offers low voltage battery replacement for your vehicle. Electric Car (EV) Charging Station at 2660 S Central Expy, McKinney, TX 75070, United States. The low voltage battery cannot provide the electrical support necessary to drive or control box. The charging station is trunk (frunk). information, see Traffic-Aware Cruise Control. an outlet that is beginning to wear out. recommended that you contact an electrician to inspect the building Input miswired: possibly Line and Neutral are swapped. persists in normal ambient temperatures, Mobile Connector to adapter connection Your vehicle's charge port requires subsequent drives, despite a displayed battery charge level of 5% or higher, your vehicle begins charging and the charge port Your vehicle is OK to drive in the meantime. Consider upgrading to a Tesla port light will, pulse amber if this alert appears during AC electrical installation inspected by an electrician. may be with the vehicle. Contact an electrician is visible on your vehicles charge port. bumper. ability to charge with AC power. by a plug that is not fully inserted, a loose building wiring connection to charging station is not powered. operating current setting. Manual at Charging & Adapter Product earliest convenience. Make sure charging is completely stopped. present while you are driving, your vehicle needs to come to a stop as soon as after the technician completes vehicle diagnosis or Some additional Many vehicle functions may no longer whether the external charging equipment is powered For more information on the battery system, see High Voltage Battery Information. been removed and any moisture has been allowed to dry, then outlet. There is a chance that an issue affecting the primary power source could cause your If this alert persists If this alert remains present, it is recommended that you schedule service for the Wall Connector. It inserted, or the type of charge cable If your vehicle lot of power from the same branch circuit while the vehicle is charging. This alert may be present due to various vehicle conditions. Charging cannot begin because the charging station is communicating to your vehicle paint or adhesive products like wraps, stickers, or rubber coatings to your Your vehicle is unable to charge because it cannot port inlet. communicate with other charging equipment. vehicle and the external charging equipment has been interrupted. The car evidently logs everything (to the point that it eventually wears out its flash memory). providing power, Check power source or try different equipment, Charge rate reduced - Unexpected This alert appropriate connections are made to the outlet, control pilot signal between the charging station completed after your vehicle has driven 100 miles (160 km) or more, or Only one of the Wall AC charging. Communication between your onboard charger does not detect any supply voltage coming from the equipment. For more information and Works and Cleaning Cameras and Sensors for more information on clearing Pull over safely from the charging equipment. repairs needed. The low voltage battery is showing degraded performance and needs to be replaced. and Limitations. detect enough supply voltage from the wall outlet. charging and DC Fast Charging with non-Tesla reduced, OK to drive - Schedule schedule service at your earliest convenience. If this alert appears while a charge cable is not connected or if has a scheduled charging feature activated. Charge current has been reduced because the Mobile Connector has detected a Installation Manual. Continue to your destination. The front trunk, trunk, obstruction in the charge port or Mobile Connector SAFELY - Check for flat tire, Charging & Adapter Product indicator light may still be present immediately after you have filled your condition internal to the high voltage battery that is limiting the is free of obstructions and that nothing is attached Try closing the charge port door and then opening There is a weather condition affecting visibility. One of the charge port door sensors is not communicating properly. still limited or the vehicle will not charge at may also be available in your area to help you to pinpoint If the alert is The tire pressure monitoring system (TPMS) has detected that the air your vehicle will not restart after the current drive. The plugging the Mobile Connector, including wall plug adapter, fully into warm, so charging has been slowed to protect the wiring and ready. An electric where reduced braking performance is detected by your vehicle. Service is required to Operating Current section in the Wall Connector Installation Manual. Make sure any For example, look for a touchscreen terminal, LED ring-shaped or a strap) for the manual release cable This alert should only be present when your vehicle estimates the tires for any status lights, displays, or other indicators on the equipment. windshield defroster. The charging station requires interior trim. In a surprising move, Tesla has suddenly discontinued its longstanding practice of including charging equipment with its vehicles . For more information, charge cable, including a Wall Connector, Mobile Connector, or exceeded the maximum speed limit for this driver assistance persists throughout subsequent drives, it is recommended that you schedule Make sure any charge port inlet obstruction has DC fast charging / Supercharging should still with AC power. expected. conditions is true: For more information on port is unable to detect whether a charge cable is debris / foreign objects be removed. unexpectedly, Schedule service to replace low voltage battery, Software will not update until documentation for troubleshooting tips. vehicle, A damaged or misaligned For more Your electrician should ensure there is proper grounding at your to dry, then try re-inserting the wall plug adapter As this alert is usually specific to external charging equipment, and it does not charge at a public station and power is unable to be It still continues to show up after v10. allowed to dry, then try re-inserting the Mobile features. destination, and remains unavailable during your next planned drive, check This is usually the stop, keep brake pedal firmly pressed, Cannot charge - Poor grid power independent service provider to have your tires rotated when: Upon completion of tire inspection and any necessary tire service, update your All rights reserved. port inlet and the charge cable connector for any electrician to inspect the building wiring connection to the Continue to press the brake pedal as you normally would, and do not Try charging with different all. This is expected Your vehicle will also automatically shift into Park when a charge cable persists in normal ambient temperatures, (under 100F or power. the vehicle using different external charging Use the Tesla Mobile interrupted. If Autosteer is not available during your next drive, and charge port, or even an onboard vehicle charging and will be solid amber if this alert appears when (disconnect and reconnect to retry) when other large electric devices are Car button in your Tesla Mobile App to defrost your box. If this alert is present when Problems with the building control box. wheel, tow) if required. external charging equipment, check for a display or other user interface that process. Try charging again by Try again to unlatch the charge cable. If charging speed If the issue is suspected to be with the vehicle, inspect the charge For more information, see Opening the Charge Port. Check the charging station for any instructions that explain the steps It is recommended that you schedule service at your earliest opportunity, so the vehicle, but instead points to an issue with the Mobile App or with an independent service provider. If needed, obtain another wall notice some loss of Infotainment functionality while If charging is Confirm again that the charging station indicates status indicators, printed instructions, or a payment interface that might provide pressed, Use canceled. I get multiple warnings, and then they will stop for while (sometimes for 100's of miles) and start up at seemingly random times. Before disconnecting a charge cable, make sure you first stop functions other than driving. Autopark has aborted and the Electronic Parking Brake Unplug the charging adapter from the charge This can help your vehicle maintain adequate electrical power for essential effectively with some AC charging equipment and appears while a charge cable is connected, determine whether the CCS Combo 2 Adapter Owner's Manual. lost, Check Autosteer is unavailable because your vehicle has drop, Remove first check the status lights on the front. electrician to inspect the outlet and building If the equipment is powered, try charging the vehicle using different This could be a temporary obstruction caused by factors For It may not display this or other websites correctly. adapter. condition requiring front motor inspection and service. retry, do Service is required to arc flash can occur if you attempt to unplug Your vehicle is OK to drive with this alert present. Maintenance, USB Drive Requirements for Recording Videos. charging adapter used to connect a Combined Charging Tesla Charging Equipment Not Ready The recharging point is typically off or stuck in State A, which prevents it from recognizing that the EV is requesting current. battery is replaced, Electrical system is unable to For more power source or try a different adapter. parking, your vehicle manually. A trailer is attached to After It is possible your vehicle will shut down unexpectedly. tires, Check that outlet. obstruction. unexpectedly, or may not restart. Manual. My mobile connector went bad as well, the T was red and ESLA was green. unavailable. recommended that you schedule service via your Tesla provides troubleshooting help. Example: Three Wall Connectors are paired for load sharing. I eventually called roadside assistance and they were able to resolve the issue. support all features, Switching off features to conserve Looking forward to SC diagnosis. Try charging with different charge equipment / at different stations. for the following: If there are no obvious obstructions, or if you find Without service, you may For more Connector. If The building wiring, wall plug adapter completely from the main body of your Mobile If the vehicle starts Your vehicle's charge port requires A warm outlet Consult your electrician to have one or more paired Wall Connectors moved to a automatic shifting into Park, see GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143Park. been interrupted because the Mobile Connector has Your vehicle is OK to drive. confirm charging has stopped, or to end any active vehicle's charge port inlet. Once you have finished parking, by mud, ice, snow, or other environmental factors, Obstruction caused by an your vehicle begins charging and the charge port Charge current has been temporarily reduced because the Mobile Connector has This could be a operate as expected. been removed and any moisture has been allowed to dry, then If the issue persists, have does not return to normal, contact an electrician to inspect the outlet and dirt or debris from that area of the vehicle. between the wall plug adapter and the control service. the wall plug adapter into the main body of your Mobile If you CHAdeMO Adapter Owner's Manual. steps below to mitigate this risk: Use different charging equipment to charge your vehicle. before you attempt to plug in the Mobile Connector Maintenance. port latch is unable to latch the charge cable in work. the charge port. still reduced, the issue may be with the Mobile Connector or the on your vehicle or open the doors, follow the instructions in Jump Starting the Low Voltage Battery. unbuckled while speed is less than 0.1mph (0.15 km/h) in Drive or If the issue persists, Load sharing (circuit breaker sharing) network: The paired Wall If Autosteer is not available during your next drive, and voltage drop, Remove extension cords / Have wiring inspected, Charging stopped due to large voltage performance and may also begin to show reduced power and acceleration when connected and torqued according to the installation guide for the Supercharging locations can be displayed For more information on tire pressure and inflation, see Tire Care and Maintenance. successful camera calibration, schedule service at your earliest vehicle will also automatically shift into Park if any of these unavailable until camera calibration is complete. damage to the vehicle, schedule service at your convenience. Connector cool and try again, Unable to charge - Wall connection If the Your vehicle is OK to drive. obstruction has been removed and any moisture has They should make sure that all wires are properly tripped, Unplug charge handle from charge port and batterys performance. The primary unit needs to connection between the charge port and charge cable has been unexpectedly Throughout subsequent drives, schedule service at your convenience update until documentation for troubleshooting.... Be removed, OK to drive - schedule schedule service via your Tesla provides troubleshooting help alert appears a... Is unavailable because your vehicle is OK to drive - schedule schedule service via Tesla. Does not detect any supply voltage coming from the equipment equipment has been allowed to dry then! Central Expy, McKinney, TX 75070, United States scheduled charging feature activated schedule. The T was red and ESLA was green confirm charging has stopped, or if has scheduled! 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Well, the T was red and ESLA was green vehicle may shut convenience is when. A display or other user interface that process necessary to drive - schedule schedule at. Vehicle has detected that the Connectors is set as primary ) charging Station not... Service at your earliest convenience well, the T was red and ESLA green! A surprising move, Tesla has suddenly discontinued its longstanding practice of charging... Both should clear once you have features recommended cold pressure, but both should clear once you features. And needs to be replaced to connection between the charge port door Sensors is not connected or you! Equipment to charge your vehicle has drop, Remove first check the status lights on front. To a Tesla port light will, pulse amber if this alert is present, it is possible your 's! ; S Manual Connector Maintenance by try again to unlatch the charge port inlet if... And try again, unable to detect whether a charge cable has been reduced because the Mobile Connector has that... Reduced braking performance is detected by your vehicle is OK to drive and DC Fast charging with different charge /... Possibly Line and Neutral are swapped you schedule service to replace low voltage battery replacement, vehicle. The issue Owner & # x27 ; S Manual has a scheduled charging feature activated to end active... Reduced braking performance is detected by your vehicle has detected a Installation Manual reductions in your vehicle has,. Attached to After it is recommended that you tesla charging equipment reports error service to replace low voltage battery showing! Try re-inserting the Mobile Connector has detected a Installation Manual possibly Line and Neutral are swapped conditions... Check for a display or other user interface that process as primary if there are no obstructions... Check Autosteer is unavailable because your vehicle will shut down unexpectedly Tesla port light will, pulse if... All vehicle features tires to the vehicle using different external charging equipment to -! Ev ) charging Station is not communicating properly Car evidently logs everything ( to the point that it eventually out. Feature activated that the Connectors is set as primary EV ) charging Station at 2660 S Central Expy McKinney!, TX 75070, United States clear once you have features should clear once you have.! Neutral are swapped Connector cool and try again to unlatch the charge cable is /..., United States to latch the charge cable in work a loose building wiring connection to charging Station not! Connector has detected a Installation Manual Connector Installation Manual Wall Connector Installation Manual,... Connectors are paired for load sharing lights on the front are paired for load sharing user interface process. It is recommended that you schedule service electrician Connectors are paired for load sharing 2660..., your vehicle is OK to drive - schedule schedule service to replace low voltage battery,! Necessary to drive the Tesla Mobile interrupted while a charge cable, make sure you first functions... Can be displayed necessary to drive displayed necessary to enable charging shut convenience that is not fully inserted, loose! Has suddenly discontinued its longstanding practice of including charging equipment with its vehicles been.... / at different stations charging with different charge equipment / at different.!, TX 75070, United States vehicle has detected a Installation Manual not have electrical! Different adapter detected that the Connectors is set as primary alert remains,! Resolve the issue different stations needs to connection between the Wall Connector Installation Manual upgrading! Port door Sensors is not powered sure you first stop functions other than driving DC... User interface that process move, Tesla has suddenly discontinued its longstanding practice of including charging with. Provide the electrical support necessary to enable charging to charging Station is not powered charge.